Santa and Mrs. Claus primarily serve Palm Beach and Broward Counties and the surrounding South Florida area. Travel outside our regular sleigh route may be available for select events—just ask!

We recommend booking as early as possible, especially for weekends and dates close to Christmas. Our holiday calendar can fill quickly once the season gets underway.

We love everything from family gatherings and private parties to corporate celebrations, tree lightings, community festivals, schools, charities, fundraisers, and other special events.

Absolutely! Santa and Mrs. Claus make a wonderful team. Available booking options may vary depending on the event type and date.

Yes! Families can enjoy a live virtual visit with Santa and Mrs. Claus from almost anywhere. It’s a wonderful option for children who live far away or families who want some North Pole magic from home.

Yes! Before the visit, you may have the opportunity to share helpful details such as your child’s first name, interests, accomplishments, Christmas wishes, or something special Santa can mention.

Of course! We want you to capture the memories. Unless otherwise arranged for a particular event, families are welcome to take their own photos and videos.

Photography arrangements may vary by event. If professional photography is important for your celebration, let us know when you submit your booking request.

Visit lengths depend on the type of experience, number of guests, and event. We can help determine the right amount of time when planning your booking.

Yes! Santa and Mrs. Claus are available for company Christmas parties, customer events, employee celebrations, grand openings, shopping centers, restaurants, and other holiday gatherings.

We love opportunities to spread Christmas kindness throughout the community. Charity, nonprofit, animal shelter, fundraiser, and other special appearance requests are considered individually based on availability.

Yes! Schools, libraries, churches, neighborhood organizations, municipalities, and community groups are welcome to contact us about an appearance.

Yes. Mr. Scotty Claus and Mrs. Lisa Claus are graduates of Northern Lights Santa Academy, where they studied the traditions, responsibilities, and art of creating memorable Santa and Mrs. Claus experiences.

We’ll review the details of your event and contact you to discuss availability, timing, location, and anything else needed to make your experience special. Submitting a request does not guarantee a reservation until your booking is confirmed.

We understand that plans sometimes change. Cancellation and rescheduling options depend on your booking agreement and how close the change is to your scheduled appearance. Contact us as soon as possible if something comes up.

Have cameras ready, gather everyone who will participate, and make sure gifts or special items that Santa will distribute are prepared in advance. We’ll provide any additional instructions needed for your particular visit.

Yes, depending on the event! Gifts should be clearly labeled and arranged ahead of Santa’s arrival so we can keep everything running smoothly—and maintain a little North Pole secrecy.

They sure can! Visit our For the Kids section to write a letter to Santa, enjoy Christmas activities, coloring pages, jokes, and more.

Nope—the Christmas spirit doesn't disappear on December 26! Follow The Snow Globe for photos, videos, Santa and Mrs. Claus updates, behind-the-scenes fun, and reminders to spread kindness all year long.